Erhard BMW of Farmington Hills
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World of Erhard Platinum Privilege Program Client Survey

We would like to hear from you.


Contact Information

* First Name: * Last Name:
* Email:
Day Phone:
Cell Phone: Preferred Contact:
Address:
City: State: ZIP Code:
Survey Questions
Did your Sales Consultant review and explain all of the benefits of upgrading your membership to our Platinum level?
Yes No
Since you upgraded your membership to Platinum Level, what benefits have you taken advantage of:
Pick Up & Delivery Service Alternative Loaner Transportation White Glove Detail Service Gift Certificate Program Car Wash on Demand Merchant Network Referral Bonus Program
Earnings Program - Do you make sure you receive your points each time you visit our Service Department for the following
20% earnings of all customer pay transactions for service, parts or accessories 10% earnings in our Body Shop Factory Scheduled Maintenance and Warranty Bonus
Are you aware that you can transfer your pints to Friends and Family members?
Yes No
Will our Privilege Program make you more likely to consider The World of Erhard when purchasing or leasing your next vehicle?
Yes, Definitely Maybe Not at this time - reason below
Do you have any suggestions for improving our Privilege Program or the way in which it is explained to our clients?
* These fields are required

Thank you for taking the time to share with us!  Our goal is to continually improve ourselves, and the feedback of our clients is absolutely critical to meet that goal.  We look forward to continuing to serve you!

Sincerely,


Alan Graham
General Manager
World of Erhard
Erhard BMW of Farmington Hills   38700 Grand River Ave Farmington Hills, MI 48335
Sales: 888-530-1907   Service: 248-876-9238
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