Erhard BMW of Farmington Hills
38700 Grand River Ave Farmington Hills, MI 48335
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Erhard BMW of Farmington Hills
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Service Survey
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Survey Questions
How did you schedule your service appointment?
Website
Telephone
In person
If by phone, how would you rate your wait time?
Excellent
Good
Fair
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If by website, was the service request form easy to locate and use?
Excellent
Good
Fair
Poor
How quickly did we respond?
< 1 day
2-3 days
3+ days
not at all
Was our service staff responsive and courteous?
Yes
No
Did you receive a thorough explanation of work performed?
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Poor
How would you rate the quality of work performed?
Excellent
Good
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Would you bring your vehicle back for additional service?
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